Google Apps: Increased upload limit for Google Video

You can now upload larger videos to Google Video. The individual video upload limit has been increased from 1GB to 16GB if you have Google Gears installed.

Google Apps Editions supported:
Premier and Education Editions

Languages included:
All languages supported by Google Video

How to access what's new:
- Install Google Gears from http://gears.google.com/.
- Upload a video as normal in Google Video by clicking on the Upload tab.

For more information:
Google Video Overview

Google Apps for Education Success Story: "Call SADA Systems!"

Nothing confirms more that SADA Systems, Inc. is succeeding in achieving it's mission than when a client takes the time to address their satisfaction with our services. Here Mike Sommerville of the University of San Diego recalls the University's recent partnership with SADA on their Google Apps Education Edition deployment.

In the fall of 2008, the University of San Diego embarked on a project to migrate over 13,000 student e-mail accounts from our current system to the branded Google Apps offering: ToreroMail (powered by Google) http://ToreroMail.sandiego.edu The team at SADA Systems hosts this webpage and since going into full production, provides one of the highest levels of reliability and uptime of all our applications.

We partnered with SADA Systems to provide expertise in systems implementation – integrating our on-site authentication system to the suite of Google applications.

Because of our relationship with SADA Systems we were able to use their custom-made tools to allow students to ‘self-migrate’ to the new ToreroMail (powered by Google). Leveraging the Google IMAP migration tool also allowed us to move e-mail and account authentication for as many as 5180 accounts in one week.

The student experience was near seamless and our students never missed one incoming e-mail. After migrating over 13,530 student e-mail accounts to ToreroMail (powered by Google) we have received less than 130 calls into the ITS helpdesk (i.e. less than 0.1% of our client’s ever had issues). At the University of San Diego we consider this a major success! We are grateful to have been able to partner with such a competent team at SADA Systems, Nicky Parseghian and Michael Higby were our go to guys every step of the way and always took our requests seriously and provided a great level of service.

To date, the University of San Diego has over 15,300 student who have “e-mail for life” on the ToreroMail offering, powered by Google Apps.

Moving to Google Apps.? Call SADA Systems!

Mike Somerville
Manager - Systems Support
University of San Diego

Published Google Docs Now Available Via Google Search

Google has announced that in a few weeks, documents, spreadsheets and presentations that have been explicitly published outside your organization and are linked to from a public website will be crawled and indexed, which means they can appear in search results you see on Google.com and other search engines. There is no change for documents published inside your organization or shared privately.

If you wish to prevent users from publishing documents to the public internet, we now offer an admin control in the Google Apps Control Panel that allows users to continue to 'share documents outside the domain' without allowing them to publish the files to the public Internet.  To change this setting, follow these steps:

- Login to your admin control panel
- Select Service Settings > Docs
- Un-check the option 'Users can publish documents to the public internet'

If a user does not want their published Docs to be crawled, then the user must unpublish them by doing the following:

- Go to the 'Share tab'
- For documents and spreadsheets, choose 'Publish as web page'. For presentations choose 'Publish/embed'
- Click on the button that says 'Stop publishing'

For more details, please see this Help Center article: http://www.google.com/support/a/bin/answer.py?hl=en&answer=60781

This is a very exciting change as your published docs linked to from public websites will reach a much wider audience of people!


If you'd like to learn the advantages to using Google Docs and the entire Google Apps suite of products give us a call here at SADA at 866.997.0000.

SADA CEO Featured in ChannelWeb Piece

SADA Systems, Inc.'s President and CEO, Tony Safoian, was featured in a Channel Web story Friday highlighting progress to date of Google's Reseller Program for Google Apps.

SADA was one of the first ten partners at launch of Google Apps and has remained a significant player in the space, through its experience and continual feedback working with Google to contribute to the development of the Google Apps partner channel.

Safoian told ChannelWeb correspondent Scott Campbell that Google has "done a tremendous job of not only continuing to streamline the actual mechanics of how it works, but in communicating the value proposition for resellers. They understand more the managed services model. The introduction of Google Apps into our services offering is not going to cannibalize what we do but enhance our business," said Safoian. "It's fair to say we've learned a lot from one another. They have always been receptive to feedback. They never pretended to know all the answers."

In his piece Campbell makes the point Google's view is that managed service providers such as SADA are likely a better fit for the reseller role than strictly product focused resale organizations. Campbell states that MSPs' tendency to have longer term relationships with clients goes towards more likely success in their channel.

To read the full piece please click here.

One of the first 10 Google Apps for Enterprise partners worldwide and initial contributor to the Google Apps Open Source provisioning tool kit, SADA Systems, Inc. has developed an proven track record in successful implementations of Google Apps solutions for the higher education market. SADA works closely its clients to create custom, leading edge solutions that strategically meet their business and institutional objectives. For more information please visit our website at www.sadasystems.com.

5 Things the Gmail Outage Teaches

In a recent blog post about the Great Gmail Outage of last week, Kevin Kelleher makes some astute observations. Since we can’t possibly improve on his writing or insights with our own post we recommend you read his, posted here.

Google Makes Good on SLAs

Following the recent downtime with Gmail this week, Google is making good on it's SLAs and is delivering three free days to Google Apps Premier users.  Clients will find a three day extension to their current term.

Google says it was quickly able to identify the cause of the downtime and has put significant resources behind eliminating outages in the future.

Google Mail Down for Some Clients

UPDATE: Gmail is back up for, however Google continues to investigate the issue.

Gmail service has been down for some users Tuesday afternoon. Google states that they are "continuing to investigate this issue" and will provide an update by 2:16 PM PDT today. This issue appears to be affecting users who access Gmail via the web interface as well as mobile applications such as the Gmail App for BlackBerry.

Gmail can be access via IMAP or POP. You can find instructions for how to do this here.

For up to the minute updates from Google please visit the Google Apps Status Dashboard at http://www.google.com/appsstatus#hl=en.